Privacy Policy for ServiceByCasa

Effective Date: November 1st, 2024

Introduction

ServiceByCasa is developed by Cammebys LLC and is intended for internal use by company employees and staff to help manage their daily workload efficiently. This app is free and accessible only to authorized personnel with a username and password.

Data Collection and Use

We collect minimal data solely for internal operational purposes, including error logging and performance testing, to improve the ServiceByCasa app experience. We do not collect or share data for marketing purposes or with third parties.

Types of Data Collected

• Login Credentials: Users must log in with a username and password, with the option to use Azure Active Directory for Single Sign-On (SSO).
• Error Logs and Performance Data: Collected to ensure app reliability and performance. This data is stored securely and used solely for maintenance and troubleshooting purposes.

Permissions and Access

ServiceByCasa requires specific device permissions to enhance functionality for work-related tasks:

• Storage Access: Allows employees to upload and view task-related files, including taking and saving photos.
• Camera Access: Used for taking photos as part of task completion uploads, enhancing accountability and documentation.
• Firebase Push Notifications: Used to send updates or alerts related to tasks and work activities.

Data Sharing

ServiceByCasa does not share user data externally. All data remains internal to the organization and is used solely for operational purposes related to app functionality and user support.

Security and Data Retention

We are committed to protecting user data:

• Data Security: All data is secured through encryption and restricted access. We also use secure storage practices to protect data from unauthorized access.
• Data Retention: Data is retained only for as long as necessary to support app functionality and improve the user experience.

User Rights and Choices

Access and Control: Employees have access to the data they upload within the app. For additional requests, please contact support@servicebycasa.com.

Children’s Privacy

ServiceByCasa is intended for company employees only and is not directed at or intended for children under the age of 13.

Changes to Privacy Policy

We may update our Privacy Policy periodically. Any changes will be notified through in-app alerts or via company communications.

Contact Information

For questions about this Privacy Policy, please contact us at:

• Email: compliance@servicebycasa.com